Privacy Policy

This policy is effective as of October 2010.

Our Commitment To Privacy

At SAISEIKO we are committed to safeguarding and preserving your privacy. This privacy policy, together with our terms of use, explains our online information practices and the choices you can make about the way your information is collected and used with respect to this website. Please note that when you access any external links from us, they may have different privacy policies related to those websites. We encourage you to read all applicable privacy policies. The privacy principles in this policy are based on the seven Safe Harbor Principles as explained below. We update this policy from time to time so please return and review the policy regularly.

Information We Collect

In operating our website we may collect and process the following data about you.
i. Information on your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data. This is Internet-related information, including general statistical and demographic information that we gather passively from visitors to our website.
ii. Information that you provide by filling in forms on our website, such as when you registered for information, make a purchase, or enter a promotion.
iii. Information provided to us when you contact us to communicate for any reason.

Internet-Related Information Collected Automatically

We may collect Internet-related Information from visitors to our website, including the referring URL, your IP address, which browser you used to come to the website, the country, state or province, the pages of our website that you viewed during your visit and any search terms entered on our website, for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our website. We track customers' traffic patterns throughout their online sessions, including which pages or specific URLs a customer views while using the website. We use your Internet-related Information to diagnose problems with our servers and software and to administer our website. We may share aggregated statistics about pages viewed on our website, demographic information and sales and other shopping information with third parties to enrich your experience on our website.

Use of Cookies

As used in many commercial websites, we utilize a common technology called a "cookie" to collect information about how our website is used. A cookie is a small data text file, which a website automatically downloads and stores on your computer's hard drive that can later be retrieved to identify your computer to us. Cookie files provide statistical information regarding the use of our website. We use this information to help us improve our website and the services that we provide to you. The information we collect from cookie files does not contain any personal details. Rather, it is statistical data about our visitors and their use of our website. All computers have the ability to decline cookies. You can decline cookies by activating the setting on your browser which enables you to decline the cookies. If you choose to decline cookies, you may be unable to access or participate in particular areas of our website. To make a purchase at the SAISEIKO Online Store you need to have all cookies enabled.

Information You Provide Voluntarily

In general, visitors can visit our website without providing us with any personal information. You may visit our website without registering with us. However, you may wish to provide us with information about yourself when you register with us online, enter promotions, participate in upcoming events and contests, and receive our newsletters. In some areas of our website you may be allowed to request information on our products and services and place orders, whether for yourself or as gifts to others. To complete these transactions, we collect information provided by you, such as contact information, date of birth, e-mail address, telephone number and your credit card number. Occasionally, we may ask you to complete a survey for feedback on our website. If you accept our request for feedback, you may be asked to voluntarily provide us with personal information. At times, we may also make available to our users chat rooms, forums, message boards, and news groups. Personal information disclosed in these areas becomes public information. Please use caution when deciding to disclose your personal information. You may also voluntarily submit personal information on an employment application in response to job opportunities with SAISEIKO.

How We Use the Information We Collect and Store

The information that we collect and store relating to you is used to enable us to provide our services to you. When SAISEIKO collects personal information, we will inform you about the purposes for which we collect, store and use the personal information, the types of third parties to which we disclose that information and the choices and means we offer for limiting the use and disclosure of your personal information. We never use or share the personal information you provide to us in ways incompatible with or unrelated to the description we provided to you at the time of your consent without also providing you an opportunity for you to opt-out or prohibit incompatible or unrelated use of your information. We may use the information we collect and store to:
i. Meet our contractual commitments to you.
ii. Provide you with the information and materials you requested from us, relating to our products or services.
iii. Notify you about any changes to our website, such as improvements or changes to our products and services.
iv. Consider your suggestions.
v. Respond directly to you to answer your questions or for clarification.
vi. Personalize your website experience and to allow us to deliver the type of content and product information in which you are most interested.
vii. Provide you with e-mail messages and other information regarding upcoming events, new services and general information about our products and services. You may elect not to receive these communications, either when you initially register at our website, or at any time thereafter. viii. Help diagnose problems with our website.
ix. Analyze statistical use patterns and demographic data, such as where our visitors come from and what demographic characteristics they have, to improve our website to better serve our customers. We use your IP address to help diagnose problems with our servers, and to administer our website. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We may also prepare and keep statistical records and other data about you and other users of our website, but we do that in a way that does not identify you or any other user personally. We may hire third parties to help us collect and analyze such data, and we may share such statistical data with third parties. Again, such statistical data will not specifically identify you or any other user. We use this information to help us make our website more useful to visitors -- to learn about the number of visitors to our website, what area they are in, what products and services they are interested in, how long the use the website, and the types of technology our visitors use
x. Contact you with information about goods and services similar to those which were the subject of a previous sale to you, if you are an existing customer. We may also use your data, or permit contracted third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented at the time your personal information was collected.
xi. Contact you or allow third parties to contact you only when you have provided consent and only by those means you agreed to, if you are a new customer. If you do not want us or third parties to use your information, you will have the opportunity to decline your consent when you provide your personal information to us on the form on which we collect your information.
xii. Use as legitimate business purposes, such as payroll administration; filling employment positions; administration and operations of its benefit programs; meeting governmental reporting requirements; security, health and safety management; performance management; company network access; and authentication
If you do not wish to be contacted by all or any of the methods mentioned above, you may let us know by sending an email message to us at Please give us your exact name and address, and your detailed request so we can respond appropriately.

Sharing Information with Others

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries, if any. Except in the limited circumstances stated in this paragraph, we do not sell, rent, license, trade or otherwise disclose the personal information of our website visitors to unaffiliated third parties. We may disclose your personal information to third parties:
i. In connection with an assignment, sale, acquisition, merger, joint venture, or other transfer or disposition of a portion or all of the SAISEIKO service, or the assets, business or stock of SAISEIKO with a third party. In such cases, SAISEIKO may also assign, sell, license, or otherwise transfer to a third party your name, address, e-mail address, member name and any other personal information.
ii. Where we are legally required to disclose your information. We may disclose information about you if and when we believe it is necessary to comply with any law, rule, court order, or subpoena, or to enforce our legal rights or the rules of this website, or to protect our business, property and operations.
iii. To assist fraud protection and minimize credit risk.
iv. If you provide us with your consent, we may share your personal information with our affiliates and business partners with whom we have joint marketing arrangements. We may also give you the opportunity, at the time that you provide us with your contact information, to have your information shared with other third parties or posted on this website for reasons we will describe at the time we make the request. If you do nt want us to share your personal information with our marketing affiliates and business partners, then please let us know by contacting us at
v. Regardless of whether you have provided us with consent, we will share your information with those companies that perform certain functions on our behalf under contract to us, and as may be necessary to comply with applicable laws, police investigations, or in legal proceedings where disclosure of such information is relevant and permitted by law.

Links We Provide to Other Websites

You may find links to other websites on our website. These links may be a convenience or of interest to you. We have not reviewed the privacy policies of all the websites we link to our website. These websites should have their own privacy policies. We encourage you to read the privacy policies of each website you visit to determine what information that website may collect about you. Furthermore, if you use a website that is linked to this website, you do so at your own risk; we are not responsible for assuring that linked websites are free from computer viruses, worms, Trojan horses or other destructive devices. We assume no responsibility nor will accept liability for their privacy policies or content whatsoever as we have no control over them. Our privacy policy applies only to our website.

Websites Linked to Our Website

You may link your website to our website. By linking your website to ours, you are agreeing to be bound by the provisions of this privacy policy and terms of use. If you wish to provide a link from your website to this website, you may do so only under the following conditions.
i. Any link to our website must be a text-only link and clearly marked "SAISEIKO ;"
ii. The link must "point" to the URL and not to other pages within our website;
iii. When selected by a user, the link must display our website on full-screen and not within a "frame" on the linking website;
iv. The appearance, position and other attributes of the link may not imply that you or any related organizations or entities are endorsed or sponsored by, affiliated with, or associated with us;
v. The appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with our names and trademarks;
vi. The linked website may not contain content that could be construed as distasteful, offensive or controversial or that is not appropriate for all age, racial, religious and other groups protected by law; and vii.We reserve the right to revoke our consent to the link at any time in our sole discretion and you will remove the link immediately upon our request.

Choice/Opt Out

Our website provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. You have the following options for reviewing or removing your information from our database to no longer receive communication from us. If you request us to delete your account information from our database, we may maintain information about individual sales transactions for recordkeeping and servicing. Due to e-mail production schedules, you may receive an e-mail message from us after you have submitted your opt-out notice.
i. You can send e-mail to
ii. You can send mail to the following postal address: Privacy Policy Saiseiko Europe Ltd., Unit 9, Sundial Court, Barnsbury Lane, Surbiton, Surrey, KT5 9RN Phone: 0208 - 337 - 9227 Fax: 0208 - 337 - 8628

Our Commitment to Data Security

At SAISEIKO, we are committed to protecting your privacy and security. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Physical security is designed to prevent unauthorized access to database equipment and hard copies of sensitive personal information. Electronic security measures continuously monitor access to our servers and provide protection from hacking or other unauthorized access from remote locations. This protection includes the use of firewalls, restricted access and encryption technology. SAISEIKO limits access to personal information and data to those persons in SAISEIKO's organization, or as agents of SAISEIKO, that have a specific business purpose for maintaining and processing such personal information and data. Individuals who have been granted access to personal information are aware of their responsibilities to protect the security, confidentiality and integrity of that information and have been provided training and instruction on how to do so. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. While we take reasonable precautions to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, we cannot ensure or warrant the security of any information that you transmit to us or from us, and you do so at your own risk. We will not be liable for disclosure of personal Information obtained due to errors in transmission or the unauthorized acts of third parties. We urge you to use caution and remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. When you place an order or access your personal information, we offer the use of a secure server. Once we receive your transmission, we use our best efforts to ensure its security on our systems and in agreement with this privacy policy. Details relating to any transactions entered into on our website will be encrypted to ensure its safety.

Where We Store Your Personal Data

Your personal Information will be kept in a database held on secure servers kept in a physically and technologically secure environment located in the United States at SAISEIKO facilities or contracted third party facilities. The database will be accessed only by authorized personnel or contractors who are required to keep your information confidential. We may transfer data that we collect from you to locations outside of the United States or European Economic Area for processing and storing. By providing us with your information, you are consenting to such transfer. Also, it may be processed by staff operating outside the United States or European Economic Area who work for us or for one of our suppliers. By submitting your personal information, you agree to this transfer, storing or processing.

User Name and Password

Where we have given you, or where you have chosen, a user name and password so that you can access certain areas of our website, you are responsible for keeping this password confidential. You are responsible for all uses of your user name, whether or not authorized by you. You agree to immediately notify SAISEIKO of any unauthorized use of your user name or password.

Our Commitment to Children's Privacy

Protecting the privacy of children is vital. We are committed to protecting the privacy of children. We never collect or maintain information at our website from those we actually know are under 13. No part of our website is designed or structured to attract anyone under 13. We do not wish to obtain personal information from children under 13 who are using our website unsupervised. If you are under 13, before you provide us with your name, address, e-mail address or any other personal information, be sure to ask your parents or guardian for permission.

How You Can Access or Correct Your Information

You have the right to access, change, suppress and delete your personal information. You can do so by sending us a request via email to that credibly shows the inaccuracy or incompleteness of the information and the changes to be made. We will use all reasonable efforts to honor such requests as quickly as possible. We will also take reasonable steps to verify your identity before granting access or making corrections in order to protect your privacy and the security of your information.

Safe Harbor Privacy Policy

The United States Department of Commerce and the European Commission have agreed upon a Safe Harbor privacy policy to protect personal information transferred from the European Union to the United States. The Safe Harbor privacy policy contains a set of seven principles with respect to the transfer of personal information anywhere in the world, including transfers from the European Economic Area, which includes the twenty-five member states of the European Union plus Iceland, Liechtenstein and Norway, to the United States. SAISEIKO adheres to the principles of the Safe Harbor privacy policy set forth by the United States Department of Commerce and the European Commission and the Frequently Asked Questions published by the Department of Commerce on 21 July 2000. As part of the Safe Harbor program, if you feel that we have not answered your questions or concerns, and you are a resident of an EU Member country, please contact the Data Protection Authority of the country in which you reside. We will participate with the Data Protection Authority to respond to your concerns.

Changes in Our Privacy Policy

By using our website, you agree to our collection and the use of your personal information as described in this privacy policy. We reserve the right to change or update our privacy policy at any time in order to allow us to take advantage of technological advances or for business purposes or for legal reasons. If we make changes to our policy, we may post a notice of these changes or send an e-mail message to registered visitors. You have the opportunity to review our privacy policy each time you use our website so that you are aware of any changes we make.

Contacting Us

We welcome any questions, comments or requests you may have about our privacy policy or our website. Please feel free to contact us at or call us at 0208 - 337 - 9227 or via mail at
Privacy Policy
Saiseiko Europe Ltd.,
Unit 9, Sundial Court, Barnsbury Lane, Surbiton, Surrey, KT5 9RN
Phone: 0208 - 337 - 9227
Fax: 0208 - 337 - 8628